2018 FEE SCHEDULE

RETRIEVAL FEE *

-Success Only $45

-Standard Service Fee $39

-High Volume Discount $33

A. Records /Films or Correspondence from National Providers

Retrieval Process Includes:

1. Verification of information provided on authorization.

2. Processing of request: Letters to providers; follow -up phone calls(long

distance \directory assistance \faxes); forwarding copy fees; receipt and

packaging of records.

3. When necessary, correspondence sent "Certified with Return Receipt

Requested".

4. All postage, shipping (UPS) and local delivery charges.

5. Statement of Resolution Report for those requests that cannot be fulfilled.

6. Case Overview Report when Note of Issue is filed.

7. Digital delivery of documents over the internet -RADAR "Tier2" system, a

proprietary software application which allows users to grant access to

specified users including law firm employees, insurance carrier personnel

and expert witnesses.

8. E -mail notifications upon request completion.

9. Nightly downloads of OCR files to clients' case management system.

10. EDI Billing

B. Records /Films or Correspondence from International Providers

Process is same as above.

Additional Set Up Fee $25

C. Cancellation Fee $25

D. Copy Charge /Scanning Fee $ .15 per page

E. UPS Charge for Additional Locations Actual cost

F. Companion requests $30

G. Authorization corrections /changes $6

H. Preferred service $25

1. Priority status given to requests.

2. Multiple follow up calls weekly.

3. Case Overview Reports generated weekly.

I. Associating an internal record to an existing case $18 plus scan fee